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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jan Lawrence-Anderson

November 12, 2024

5  out of  5
rating by Jan Lawrence-Anderson
"Excellent service!"
We responded:
"Jan, thanks for taking the time to let us know we are meeting or exceeding your expectations. It means a lot to us and we thank you for your business. Judy"
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Paxton

October 7, 2024

5  out of  5
rating by Paxton
"Tawney and Courtney helped me this week with insurance on my first home. In addition, they helped me switch my older car to a classic car policy, which saved me money, and I would've never known I could do that if they didn't tell me. I was so happy with the customer service provided! I've been with this office since I started driving (10 years ago), and anyone that has helped from Judys office has been great!"
We responded:
"Paxton, thank you so much for taking to time to share your experience with us. Tawney and Courtney are definitely 'good neighbors' that love to help you whenever you need them. Thanks again for your kind words. Judy"
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John Landis

October 2, 2024

1  out of  5
rating by John Landis
"I wish I could give zero stars. My experience with the Judy Aguilar-Woertz State Farm office has been nothing short of a nightmare, especially during a time when compassion and support were desperately needed. After my father passed away, I reached out for assistance, hoping to navigate the complexities of his policies. Instead, I was met with unresponsiveness and a complete lack of empathy. Courtney, one of the staff members, was particularly rude and dismissive. Rather than offering the support one would expect during such a vulnerable time, she made me feel like I was a burden. Her condescending attitude added insult to injury, and it felt as if my father's passing was merely an inconvenience to her. Despite multiple attempts to get help, the office did very little to address our concerns or provide any meaningful guidance. I was left feeling abandoned during an already difficult period. If you’re looking for an insurance office that treats you with care and respect, I strongly recommend looking elsewhere. Save yourself the frustration and seek out a provider that truly values its clients, especially in their time of need. State Farm is great, but I recommend you look somewhere else for an agent."
We responded:
"John, let me again express my condolences for the loss of your father. I so enjoyed working with your dad. I am so sorry you had a less than wonderful experience with our office. Insurance is a legal contract and we were trying to assist you during this difficult time however the contract restricted who we could speak with. I am happy to report we were able to get everything taken care of once we were able to speak to the new owner of the policy. As I mentioned in my call to you, please call me directly if you have any further questions. Judy"
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Beth Gress

March 13, 2024

5  out of  5
rating by Beth Gress
"This office has outstanding customer service. Ask for Tawney for all your insurance needs. She is a pleasure to talk to. Thank you Tawney!"
We responded:
"Beth, thank you so much for taking the time to share your experience with us and especially Tawney! We love working with you appreciate your extra effort in sharing with us. :)"
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katie mccormack

February 29, 2024

5  out of  5
rating by katie mccormack
"Judy is by far one of the most caring agents in Arizona. I have had the pleasure of working with Judy and her staff for over 9 years . Each time I would speak to her or or staff they were beyond helpful. She fights for her clients , making sure they get what they need . She truly cares about making sure her clients are happy and satisfied with the service they receive from State Farm. Even with something as simple as a glass chip repair on a vehicle - she always made sure her clients needs came first. She is amazing & if you are looking for a compassionate and honest agent- you cannot go wrong with Judy & her team !"
We responded:
"Katie, I can't thank you enough for your wonderful review and it makes me so happy to hear that you value the level of service we provide. My team and I do try to always meet or exceed our customers expectations. Thank you so much for taking the time to share your experience. :)"
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SOURADIP NATH

February 13, 2024

5  out of  5
rating by SOURADIP NATH
"I had the pleasure of working on my auto insurance with Courtney VanDenBerg and I couldn't be more satisfied with the experience. As a student navigating the realm of auto insurance for the first time, I was initially overwhelmed. However, Courtney's expertise and professionalism made the entire process seamless and stress-free. She patiently guided me through each step, ensuring that I understood all the details and options available to me. What truly impressed me was Courtney's dedication to maximizing my benefits. She diligently searched for and applied all the discounts that were applicable to my situation, ultimately saving me money without compromising on coverage. I cannot recommend Courtney highly enough. Five stars without hesitation!"
We responded:
"There is nothing I love more than 'raving reviews' for one of my team and I could not agree more, Courtney is just wonderful and her caring heart and professionalism is what sets her apart. Thanks you so much for taking the time to share your experience. "
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Mekayla Johnson

January 18, 2024

5  out of  5
rating by Mekayla Johnson
"I am so thankful that I was referred here. Abbe helped me keep my sanity while dealing with a nightmare situation between my previous insurance company and my mortgage company. Her willingness to assist me and share her knowledge with me helped me find out what the heck was going on. Not to mention, she was able to help me find the policy I needed so I wasn't WAY overpaying for thing I didn't need. Definitely referring anyone and everyone to this office!!!"
We responded:
"Mekayla, thank you so much for taking the time to let me know how wonderful Abbe is! She is just the very best and we are so blessed to have her working with all of us! I look forward to meeting you also. Thanks again! Judy"
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Dale Furnish

December 5, 2023

5  out of  5
rating by Dale Furnish
"Everybody in this office is great: smart, congenial, make you feel like you are the most important person they talk to that day, great follow up on whatever you call about. Angela is all that, only better."
We responded:
"Thank you so much for your kind words about our office and especially for Angela! She is just the best and your words meant a lot to her! We love working with you! "
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Scott Rassi

September 12, 2023

5  out of  5
rating by Scott Rassi
"Judy’s office has always been first class in service. I needed to re-instate my vehicles after not using them for the summer. Before I could call them, Fabiola, from Judy’s office contacted me to ask if I wanted to re-instate the vehicles. They are very customer-centered and a pleasure to do business with!"
We responded:
"Oh Scott, it's so great to hear from you! Thanks for taking the time to let me know how wonderful Fabiola is! I agree with you, she is just the best! Stop by the office to say hello when you have a chance! "
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Éva Szeli

September 8, 2023

5  out of  5
rating by Éva Szeli
"For anyone who remembers the way insurance offices used to be run, this is what you are looking for! People who listen, discuss your needs, respond to your questions, and work with you to make sure you are getting exactly the coverage you need. After a series of disappointing experiences with my existing insurance company -- culminating with an off-the charts insurance quote for my teen driver -- I started looking for a "neighborhood office". I found Judy's office online, and Courtney has been wonderful to work with. She took the time to review my options and create comprehensive (and much more affordable) policies for our family. We spoke on the phone, and then I went to the office to finalize things -- and found a warm, welcoming, friendly environment with knowledgeable staff. I'm so relieved to have found this State Farm office!"
We responded:
"Eva, thank you so much for taking the time to share your experience with my office! Courtney is one of the best! We are blessed to have you as one of our own and will work to exceed your expectations. We value having customers just like you! "
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Milt Bossch

August 20, 2023

5  out of  5
rating by Milt Bossch
"Judy and her team are very proactive in helping my family and me with our insurance needs. They are also quick to respond when we need help with something and are a pleasure to work with."
We responded:
"Thank you for taking the time to give us feedback! I so appreciate the opportunity to work with wonderful customers like you and your family. "
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David Rees

August 4, 2023

5  out of  5
rating by David Rees
"My State Farm agent, Abbe Gregg, was absolutely incredible during my last visit! She was very welcoming, personable, and sincere when asking about my family, our well being, and our specific needs. She cares not just about our policies, but also how State Farm can best help our family. Outstanding customer service is very important to me and Abbe, and State Farm as a whole, consistently knock it out of the park. I have been a State Farm client for over a decade and will absolutely continue to use their services in the future."
We responded:
"Thank you, David, for taking the time to give a 'Raving Fan of Abbe' review for Abbe and my agency! I could not agree more! She has a caring heart and is a true professional! "
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Bluesatsunrise 88

July 28, 2023

5  out of  5
rating by Bluesatsunrise 88
"Worked with Courtney VanDenBerg on this State Farm team. Super friendly, very-knowledgeable and responds quickly to all questions. Highly recommend!"
We responded:
"Thanks you so much for taking the time to let me know what a great job Courtney is doing! She is a true professional. "
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David Lee

July 26, 2023

5  out of  5
rating by David Lee
"Judy and Courtney were amazing and efficient in getting my insurance transferred from out of State and set up with the best possible coverage and rates! I would highly recommend them for any of your insurance needs! Best State Farm Office I have had the pleasure working with!"
We responded:
"Thank you so much David! I am so glad we exceeded your expectations. We love working with customers just like you!! "
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Jose R. Alvarado

July 11, 2023

5  out of  5
rating by Jose R. Alvarado
"Their service and attention to detail has always been amazing! That is one of the reasons I came back to State Farm. I am paying an excellent market price now, which I found out it goes up and down with any insurance company Plus the quality of the services I receive are way better than many insurance companies when I had to file a claim in the past."
We responded:
"Jose, thank you for your kind words about our agency! Welcome back and we look forward to helping with your insurance and financial services needs for years to come! "
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Veronica Alejandro

May 3, 2023

5  out of  5
rating by Veronica Alejandro
"Had the best experience, Courtney was extremely friendly and made sure we got the help we were looking for with our auto insurance."
We responded:
"Thank you so much for reaching out about your experience with my office and especially Courtney! Courtney has a very caring heart and always wants to make sure your buying experience is the best! I look forward to meeting you. "
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Roadrunner4798.FP RR

April 17, 2023

5  out of  5
rating by Roadrunner4798.FP RR
"Always have a great experience and excellent service with Judy Aguilar- Woertz office and the staff. Anything I need, they get it accomplished as quickly as possible. 👍"
We responded:
"Thank you for your kind words! We love hearing great things about our office and team. I really appreciate you taking the time to comment! "
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Adib Rahnama

April 11, 2023

5  out of  5
rating by Adib Rahnama
"Great place to do business with!"
We responded:
"Adib, thank you so much for your kind words. We love doing business with you too!!!"
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Thomas Quinto

March 31, 2023

5  out of  5
rating by Thomas Quinto
"This office is always a pleasure work with. Their agents are always top notch, friendly, professional and knowledgeable."
We responded:
"Thank you so much for taking the time to let me know about your experienced working with my office. We appreciate you so much and your kind words are appreciated! "
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B Perry

March 21, 2023

5  out of  5
rating by B Perry
"Always pleasant, helpful and patient with answers to questions. Service with Judy and Angelia for years and there for us every time!"
We responded:
"Betty, it has been a joy to work with you and your entire office! Truly an honor to have you all as customers for these many years! Only the best for you and entire team! "
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Lori Hauserman

March 15, 2023

5  out of  5
rating by Lori Hauserman
"I recently made some changes to my account for auto insurance coverage, and not only did State Farm handle the changes quickly, but they were also able to reduce my costs. Courtney was very valuable and a joy to work with, and she represented State Farm professionally! This all was a reminder of why I have been a State Farm client for over 25 years!"
We responded:
"Lori, thank you for your kind words about the quality of service you received in my office. Courtney is just wonderful and she is a joy to work with here! I appreciate you taking the time to comment! "
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Marcia Owens-Carter

February 23, 2023

1  out of  5
rating by Marcia Owens-Carter
"Increasing rates for a senior citizen, who has never had any claims for car or apt."
We responded:
"Marcia, insurance rates have been increasing for all customers here in the state of Arizona and we hate that these increases impact our seniors more harshly. I would love to review your policies to make sure you are receiving all the discounts that are available to you. Please call us at the offfice to schedule a time to visit. "
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Richard Shafer

February 19, 2023

5  out of  5
rating by Richard Shafer
"Excellent. Five plus stars as usual."
We responded:
"Oh Richard, so glad to hear from you! Thanks for your review, we just love that we are still doing a great job! "
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Sachiyo Ragsdale

February 10, 2023

5  out of  5
rating by Sachiyo Ragsdale
"I've had multiple policies with Judy Aguilar-Woertz - State Farm Insurance Agency for years and recently called to sign up for an additional policy. Courtney was courteous, prompt and knowledgable. She answered all of my questions and got me set up within minutes! We discussed next steps and she followed up with me via email within the hour as promised. Wonderful customer service and a great experience overall."
We responded:
"Thank you for your kind words about Courtney! She is just the best! She has such a caring heart and wants to help make sure your needs are met! Thank you again, Judy"
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Carrie

January 20, 2023

5  out of  5
rating by Carrie
"Courtney was stellar!! She was efficient and trustworthy by keeping me regularly updated and informed of my options. She was thorough with her research and finely detailed in her breakdown of the fees. The entire process was so easy and manageable without being time-consuming in any way, which is a huge plus with my work constraints. I highly recommend this State Farm branch office and specifically Courtney VanDenBerg for any insurance needs you may have."
We responded:
"Thank you, Carrie for your kind words about Courtney! I couldn't agree more, she has such a caring heart and really takes the time to make sure all is correct with your insurance. I always love reading about one of our team! "